Our Offices
Bizerte/Tunis/Hammamet/Sousse
Email Us
info@intech-arena.com
Call Us
Bizerte: (+216) 28 822 182 | Tunis: (+216) 29 053 700
Hammamet: (+216) 29 380 398 | Sousse: (+216) 29 055 199
CompTIA A+ 220-1201 & 1202 Courses
Courses

CompTIA A+ 220-1201 & 1202 Courses

Launch your IT career with the industry-leading CompTIA A+ certification, updated to the latest 220-1201 and 220-1202 exam objectives. This comprehensive training covers modern hardware, networking, mobile devices, operating systems, troubleshooting, cloud computing, virtualization, and operational procedures. You will gain hands-on skills in configuring, managing, and troubleshooting today's core technologies, preparing you for roles such as Help Desk Technician, Desktop Support Specialist, and Field Service Technician. CompTIA A+ is recognized worldwide as the foundational certification for IT professionals and is compliant with ISO 17024 standards.

Category: IT Foundations

Certification: A+

Limited seats — 4 spots remaining at this price
112 students enrolled 4.8/5 rating

100% satisfaction guaranteed • Pay on-site or online

Picture this: You’re the go-to IT person in your organization, effortlessly resolving tricky hardware and software issues, operating systems, and security protocols. You’re the one who maintains the IT infrastructure, keeps it secure and ensures all devices function optimally. This is the reality for those who complete our CompTIA A+ Certification course.

This course provides comprehensive training for both CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) exams. You’ll delve into a wide range of IT essentials, including hardware, networking, mobile devices, operating systems, and troubleshooting. By the time you’re finished, you’ll have the skills and confidence to tackle the CompTIA A+ Certification exams and make your mark in the IT industry.

What You Will Learn

Our CompTIA A+ Certification course is not just about theoretical knowledge. You’ll gain practical skills and hands-on experience that will serve you well in any IT environment. Here’s what you’ll master by the end of the course:

* Understanding and managing PC components, including installation, maintenance, and troubleshooting
* Handling various storage solutions and upgrading CPUs
* Setting up and managing both wired and wireless networks
* Mastering the essentials of cloud computing and virtualization
* Installing, managing, and troubleshooting operating systems, including Windows, Linux, and MacOS
* Implementing robust security measures to protect data and prevent malware attacks
* Supporting and troubleshooting mobile devices
* Understanding and managing printers and other peripheral devices

Who This Course Is For

This CompTIA A+ Certification course is ideal for anyone with a passion for IT, whether you’re a beginner or an experienced professional. The course will be particularly useful for:

* Aspiring IT professionals
* IT support technicians
* Helpdesk technicians
* Technical support specialists
* Network administrators

While no prerequisites are required, a basic understanding of computer systems and networks will be beneficial.

Why These Skills Matter

With the CompTIA A+ Certification under your belt, you’ll have a significant edge in the competitive IT job market. These skills are in high demand, and the certification is recognized globally, opening doors to various IT roles. Whether you aspire to work in IT support, network administration, or security, this certification will provide the foundation you need to succeed. Moreover, the practical skills you acquire can be applied directly in the workplace, making you an asset to any organization.
CompTIA A+ 220-1101 (Core 1) Course Content
Module 1 – Devices, Setups, and Installs

1.1 Introduction to the Course, Meet the Instructor

1.2 Appropriate Safety Procedures

1.3 PC Components

1.4 Guidlines for PC Disassembly

1.5 Motherboards

1.6 CPU Sockets

1.7 PCI Bus

1.8 Storage Bus (SATA and IDE)

1.9 Discussing PC Components

1.10 Common Connection Interfaces

1.11 Wired and Wireless Connection Standards

1.12 Install Peripheral Devices

1.13 Guidlines and Discussion for Installing Peripheral Devices

Module 2 – Displays and Multimedia Devices

2.1 Displays and Multimedia

2.2 Display Device Connections and Cables

2.3 Discussing Display Device Installation and Configuration

2.4 Troubleshoot Display Devices

2.5 Guidelines for Troubleshooting Display Devices

2.6 Discussing Display Device Troubleshooting

2.7 Install and Configure Multimedia Devices

2.8 Discussing Multimedia Device Installation and Configuration

Module 3 – Supporting Multiple Drive Types

3.1 Supporting Multiple Drive Types and Memory

3.2 Memory Types

3.3 RAM Types

3.4 Memory Modules

3.5 DIMM and SO-DIMM Technologies

3.6 Parity and ECC RAM

3.7 Memory Compatibility Issues

3.8 Discussing System Memory Installation

3.9 Install and Configure Mass Storage Devices

3.10 Storage Adapters and Cables

3.11 Solid State Drives

3.12 Guidlines for Installing Mass Storage Devices

3.13 Discussing Mass Storage Device Installation and Configuration

3.14 Install and Configure Removable Storage

3.15 Discussing Removable Storage Device Istallation and Configuration

3.16 Configure RAID

3.17 RAID Configuration Options

3.18 Discussing RAID Configuration

3.19 Troubleshoot Storage Devices

3.20 Boot Failures

3.21 Discussing Storage Device Troubleshooting

Module 4 – Accounting for CPUs and Internal Components

4.1 Install Upgrade CPUs

4.2 Multiprocessing and Multicore Processors

4.3 Discussing CPU Upgrades

4.4 Configure and Update BIOS UEFI

4.5 Discussing BOIS-UEFI Configuration and Updates

4.6 Install Power Supplies

4.7 Discussing Power Supply Installation

4.8 Troubleshoot Internal System Components

4.9 POST and Boot Problems

4.10 Boot Troubleshooting and Log Entries

4.11 Motherboard Component Problems

4.12 Discussing System Component Troubleshooting

Module 5 – All About Network Theories

5.1 Wired Networks

5.2 Common Ethernet Network Implementations

5.3 Taps and Mirrors

5.4 Discussing Wired Networks

5.5 Network Hardware Devices

5.6 Switches

5.7 Power Over Ethernet

5.8 Discussing Network Hardware Devices

5.9 Wireless Networks

5.10 Access Points and Wireless Network Modes

5.11 Discussing Wireless Networks

5.12 Internet Connection Types

5.13 Wireless Internet Service Providers WISP

5.14 Discussing Internet Connection Types

5.15 Network Configuration Concepts

5.16 The TCIP-IP Protocol Suite

5.17 Internet Protocol and IP Addressing

5.18 Public and Private IP Addresses

5.19 IPv6

5.20 Discussing Network Configuration Concepts

5.21 Network Services

5.22 DNS

5.23 Dynamic and Static IP Configurations

5.24 DNS Records MX and A

5.25 Web Servers and HTTP-HTTPS

5.26 Discussing Network Services

Module 6 – Network Operations and Diagnostics

6.1 Configuring and Troubleshooting Networks

6.2 Network Connections in Windows

6.3 Install and Configure SOHO Networks

6.4 Configure SOHO Network Security

6.5 Firewalls

6.6 Port Fowarding and Port Triggering

6.7 Windows Firewall

6.8 Network Security and Embedded Appliances

6.9 Configure Remote Access

6.10 Discussing Remote Access Configuration

6.11 Troubleshoot Network Connections

6.12 IP Configuration Issues

6.13 Routing Issues

6.14 Discussing Network Connection Troubleshooting

Module 7 – Cloud and Virtualization Computing

7.1 Configure Client-Side Virtulaization

7.2 Hypervisors

7.3 Processor Support and Resource Requirements

7.4 Virtual Networks

7.5 Client-Side Virtualization

7.6 Cloud Computing Concepts

7.7 Internal and External Shared Resources

7.8 Cloud Service Options

7.9 Virtual Desktops

7.10 Software-Defined Networking (SDN)

7.11 Discussing Cloud Computing Concepts

Module 8 – Laptop Features and Troubleshooting

8.1 Use Laptop Features

8.2 Expansion Options

8.3 Discussing Laptop Features

8.4 Install and Configure Laptop Hardware

8.5 Discussing Laptop Hardware Installation and Configuration

8.6 Troubleshoot Common Laptop Issues

8.7 Discussing Troubleshooting Common laptop Issues

Module 9 – Syncing and Setup of Mobile Devices

9.1 Syncing and Setup of Mobile Devices

9.2 Connect and Configure Mobile Devices

9.3 Configure Mobile Device Network Connectivity

9.4 Mobile VPN Configuration

9.5 Email Configuration Options

9.6 Discussing Mobile Device Network Connectivity Configuration

9.7 Support Mobile Apps

9.8 Discussing Mobile App Support

Module 10 – All Things Printing

10.1 All Things Printing

10.2 Discussing Laser Printer Maintenance

10.3 Maintain Inkjet Printers

10.4 Discussing Inkjet Printer Maintenance

10.5 Maintain Impact, Thermal, and 3D Printers

10.6 Discussing Impact, Thermal, and 3D Printer Maintenance

10.7 Install and Configure Printers

10.8 Discussing Printer Installation and Configuration

10.9 Troubleshoot Print Device Issues

10.10 Install and Configure Imaging Devices

10.11 Discussing Device Installation and Configuration

Module 11 – Resources and Testing

11.1 Introduction to Resources and Testing

11.2 Resources and Testing

11.3 Joining a Domain with Windows 10

11.4 Boot Order and BIOS

11.5 Virtual Machine Install & Configure

11.6 PC Teardown

11.7 Exploring the Laptop

11.8 Install Windows 10 Demonstration

CompTIA A+ 220-1102 (Core 2) Course Content
Module 1 – Operating System Management

1.1 Introduction to the Course, Meet the Instructor

1.2 Identify Common Operating Systems

1.3 Microsoft Windows

1.4 Work and Education Features

1.5 Windows System Limits

1.6 Apple Operating Systems

1.7 Linux Disk and File Management

1.8 Discussing OS Types

1.9 Use Windows Features and Tools

1.10 Administrative Tools

1.11 Manage Files in Windows

1.12 System Hierarchies

1.13 File Attributes

1.14 Discussing Windows Features and Tools

1.15 Manage Disks in Windows

1.16 Discussing File Management in Windows

1.17 The Windows Disk Management Console

1.18 Discussing Windows Disk Management

1.19 Manage Devices in Windows

1.20 Device Manager

1.21 Discussing Windows Device Manager

Module 2 – Configuring and installing the OS

2.1 Configuring and Installing the OS

2.2 Installation Boot Methods

2.3 Disk Formatting and Partitioning

2.4 Networking Considerations

2.5 Post Installation Tasks

2.6 OS Installation Types

2.7 Unattended Installations

2.8 Maintain OSs

2.9 OS Updates

2.10 Anti-Malware Updates

2.11 Scheduled Backups

2.12 Task Schedulers part 1

2.13 Task Schedulers part 2

2.14 Install Windows 10 Demonstration

2.15 Discussing OS Maintenance

Module 3 – Tools to Troubleshoot and Maintain the OS

3.1 Install and Manage Windows Applications

3.2 Windows OS Tools

3.3 Application and Print Services

3.4 Task Manager

3.5 Manage Windows Performance

3.6 Windows Performance Management Tools

3.7 Troubleshoot Windows

3.8 Event Viewer

3.9 The System Configuration Utility

3.10 Troubleshooting Tips Boot Process

3.11 Troubleshooting Tips for Windows System Issues

3.12 Blue Screens and Spontaneous Shutdowns

3.13 Troubleshooting Tips for File and Memory Corruption

3.14 Safe Boot

3.15 System Repair Disc

3.16 System Restore

3.17 Guidelines for Troubleshooting Windows Issues

Module 4 – Network Management Tools

4.1 Network Management Tools

4.2 Network Connectivity

4.3 IP Addressing and Connection Types

4.4 Proxy Settings

4.5 Windows Client Configuration

4.6 Location Services

4.7 Firewalls

4.8 Network Troubleshooting

4.9 Remote Desktop Tools

4.10 Desktop Management and Remote Monitoring Tools

4.11 Disscussion Topics

Module 5 – Sharing Resources and Wrights Management

5.1 Sharing Resources and Wrights Management

5.2 User Group Accounts

5.3 Local Secutity Policy

5.4 SSO and Credential Manager

5.5 Workgroups and Homegroups

5.6 Network and Sharing Center

5.7 Network Share Configuration

5.8 NTSF File and Folder Permissions

5.9 Configure Active Directory Accounts and Policies

5.10 Domain Membership and Group Policy Objects

5.11 Basic AD Functions

5.12 Account Locks and Password Resets

Module 6 – Threats and Security Measures

6.1 Threats and Security Measures

6.2 Logical Security Concepts

6.3 Encryption

6.4 PKI and Certificates

6.5 Execution Control

6.6 NAC

6.7 Discussing Logical Decurity Concepts

6.8 Threats and Vulnerablilities

6.9 Types of Password Attacks

6.10 Discussing Threats and Vulnerabilities

6.11 Physical Security Controls

6.12 Discussing Physical Security Measures

Module 7 – Policies to Protect Data

7.1 Policies to Protect Data

7.2 Implement Security Best Practices

7.3 Guidlines for Implementing Security Best Practices

7.4 Discussing Security Best Practices Implementation

7.5 Implement Data Protection Policies

7.6 ACLs and Directory Permissions

7.7 Full Disk Encryption

7.8 Guildlines for Implementing Data Protection Policies

7.9 Discussing Data Protection Policies

7.10 Protect Data During Incident Response

7.11 Discussing Data Protection During Incident Response

Module 8 – Prevent Malware and Security Threats

8.1 Prevent Malware and Security Threats

8.2 Detect, Remove, and Prevent Malware

8.3 Trojan Horses and Spyware

8.4 Sources of Malware Infection

8.5 Best Practices for Malware Removal

8.6 Discussing Detecting, Removing, and Preventing Malware Infections

8.7 Troubleshoot Common Workstation Security Issues

8.8 Discussing Troubleshoot Common Workstation Security Issues

Module 9 – Supporting and Troubleshooting Mobile Devices

9.1 Supporting and Troubleshooting Mobile Devices

9.2 Secure Mobile Devices

9.3 IOT Internet of Things

9.4 Discussing Mobile Device Security

9.5 Troubleshoot Mobile Device Issues

9.6 Mobile Device Security Troubleshooting

9.7 Discussing Troubleshooting Mobile Devices

Module 10 – Implementing Operational Procedures

10.1 Implementing Operational Procedures

10.2 Environmental Impacts and Controls

10.3 Discussing Environmental Impact and Controls

10.4 Create and Maintain Documentation

10.5 Discussing Create and Maintain Documentation

10.6 Use Basic Change Management Best Practices

10.7 Discussing Change Management Best Practices

10.8 Implement Disaster Prevention and Recovery Methods

10.9 Discussing Implement Disaster Prevention and Recovery Methods

10.10 Basic Scripting Concepts

10.11 Discussing Scripting

10.12 Professionalism and Communication

10.13 Discussing Professionalism and Communication Skills

Module 11 – Resources and Testing

11.1 Introduction to Resources and Testing

11.2 Resources and Testing

11.3 Joining a Domain with Windows 10

11.4 Boot Order and BIOS

11.5 Virtual Machine Install & Configure

11.6 PC Teardown

11.7 Exploring the Laptop

11.8 Install Windows 10 Demonstration

What topics does the CompTIA A+ (220-1101 and 220-1102) exams cover?

The CompTIA A+ Certification exams, specifically the 220-1101 and 220-1102, encompass a broad range of essential IT topics that are crucial for anyone looking to establish a career in IT support and management. The 220-1101 exam primarily focuses on hardware and networking, covering areas such as:

Understanding and managing PC components

Setting up and managing wired and wireless networks

Supporting mobile devices

Implementing security measures

On the other hand, the 220-1102 exam delves deeper into operating systems, troubleshooting, and operational procedures, including:

Installing and managing operating systems (Windows, Linux, and MacOS)

Cloud computing and virtualization

Troubleshooting techniques for software issues

Managing printers and peripheral devices

By mastering these topics, candidates will be well-prepared to tackle real-world IT challenges, making them highly marketable in the job market.

What prerequisites do I need for the CompTIA A+ certification?

For the CompTIA A+ Certification, which includes the 220-1101 and 220-1102 exams, there are no formal prerequisites required. However, having a basic understanding of computer systems and networks can be highly beneficial. This foundational knowledge will help you grasp the course materials more effectively and prepare you for the exams.

Many candidates choose to gain hands-on experience through entry-level roles in IT or by engaging in self-study before taking the course. Additionally, CompTIA recommends that candidates have at least 9 to 12 months of hands-on experience in the lab or field before attempting the exams. This experience can be invaluable in understanding practical applications of the concepts covered in the course.

Overall, while prior experience is not mandatory, it can greatly enhance your learning experience and help you succeed in obtaining the CompTIA A+ certification.

How does the CompTIA A+ certification compare to the CompTIA Network+ certification?
What career benefits can I expect after obtaining the CompTIA A+ certification?
What preparation strategies are recommended for the CompTIA A+ exams?

Recommended Courses

Students who viewed this course also enrolled in:

🛡
CompTIA Security+

Master cybersecurity fundamentals

View Course
AWS Solutions Architect

Design cloud architectures

View Course
🖥
Cisco CCNA

Network fundamentals & routing

View Course
SUMMER OFFER — Get 30% OFF all courses! Use code: ARENA30 Explore Courses
Need help? Chat with us!